
Ms. SAEED
I have been working on Daraz for almost a year now, but the experience has been quite disappointing. The commission charged is often higher than the actual profit we make from selling our products. Additionally, shipping is not fast — most of the time, deliveries are delayed. Many times, customers are ready to receive the product, but Daraz fails to deliver it. On top of that, payments are also made very late.
244 people found this review helpful

Mr Javi
Daraz charges big commission from sellers nearly 23% while other e-commerce sites charge only 10%. Their delivery system is too slow. Also, during the account creation and deleting, it is so difficult to do it. Once you delete the account, you can't use the phone number for a new account. Daraz will not delete your phone number from their system, so you need a new phone number for the new account. So be careful in creating an account. Their IT team need improvements, a lot.
56 people found this review helpful

Isha Ishrat
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I'm very disappointed, all the policies are just strict for sellers not for customers, because of the return policy customers doing scam and fraud with the seller, they return items and exchange it with empty parcels and third class thing with the original product and blame sellers, even the claim policy is not working that even seller can submit a claim file.... it's not working... payment deduct from the sellers also we don't get our original product in customer return.
44 people found this review helpful